Source: www.hebei.com.cn
Staff members are monitoring the backstage data of “Happy Qinhuangdao” project.
Qinhuangdao(The Great Wall Network/reporter Zu Di, correspondent, Wang Bingyuan, Cui Wei)-- Temporary closed management of residential quarters, shut down of buses, limited-time operation of the supermarkets and shopping malls, and closing of some life payment business halls ... After the outbreak of the novel coronavirus pneumonia, various measures have been taken to avoid contacting with each other or gathering. But where is it convenient to buy food? Where to pay the fees? Do we have to apply for the administrative items after the epidemic is over?
“Happy Qinhuangdao” project of the Economic and Technological Development Zone, Qinhuangdao, Hebei which was launched in May 2019, provides the public with accurate, convenient and diversified services through online and offline platforms, and has become a good assistant to people’s work and life during the epidemic.
Pay the living fees at home
On the evening of February 8, when people were celebrating the Lantern Festival, Ms. Zhou, who lives in the Mingri Xingcheng community in the development zone, received a notice of arrears in water charges. She was worried, “Although I was informed that the water supply would not be cut off during the epidemic prevention and control, I am uneasy about that. I was surprised to find a function to pay water fees in ‘Happy Qinhuangdao’ mobile APP, and finished my payment within a few minutes. It really works!” Ms. Zhou said.
Click online payment section in “Happy Qinhuangdao” mobile app, and you can see 4 payment sections: water, electricity, heating, and cable TV. Type the number of the item you want to pay, and you can finish the payment in a few minutes.
“Affected by the epidemic, the Spring Festival holiday will be extended, so will our services. Keeping the payment channels open is one of our key tasks. Since the heating fee for this heating season has been paid, the other three payment sections are currently available for recharge 24 hours online.” said Li Yingjie, a staff member of the Big Data Resources Administration of Qinhuangdao Economic and Technological Development Zone.
The staff member of the Taisheng Water Affairs Co., Ltd. in the Development Zone said that the online payment function of the “Happy Qinhuangdao” project was particularly effective in this special period, which effectively alleviated the pressure of offline business halls, reduced the contact between the masses, and helped to protect people’s health and safety.
According to statistics, since January 22, the number of clicks on various payment sections of “Happy Qinhuangdao” mobile APP has reached more than 8,000, and the masses have enjoyed convenient services at home.
The life payment and business processing module of “Happy Qinhuangdao APP” .
Personal items dealt online
“The online functions of the ‘Happy Qinhuangdao’ project can help the masses do their things at home, effectively reducing the masses’ going out, and alleviating the pressure of crowds in public places. Therefore, from January 22, ‘Happy Qinhuangdao’ mobile APP focuses on administrative and public services.” Li Yingjie said.
In order to fight against the epidemic and facilitate the masses, the Big Data Resource Management Bureau of the Development Zone upgraded and integrated the relevant functions of “Happy Qinhuangdao” mobile APP after close communication with various functional departments, involving 66 services in the community office section. Residents can finish their things online instead of going to the community comprehensive service center. As for the administrative affairs hall section, including the must-go-out items such as being approved by the office hall, vaccination, and medical treatment, the masses can also make appointments through “Happy Qinhuangdao” mobile APP to reduce waiting time in line.
“The government affairs hall, community affairs, and provident funds are several functional sections on the main screen of the APP, and items are listed on each section, so that the public can clearly find the business they want to handle. After the integration, you can find the business you want to do within the 3 clicks.” Said Jia Junqiu, the consulting director of the project operator, Happy City Technology Co., Ltd.
“It is simple and fast, and can be finished in 5 minutes, I’d like to give it a like!” Said Shen Jiange, a resident of the development zone, after experiencing the function of withdrawing the provident fund on the APP.
According to the staff of the Big Data Resource Management Bureau of the Development Zone, since January 22, the “Happiness Qinhuangdao” APP government and public services have been clicked more than 99,000 times, including more than 25,000 clicks on social security queries and more than 22,000 clicks on provident funds Times.
Convenient services
Convenient services online are always available, and offline convenient service stations in the community are also open.
In the past few days, the vegetables and fruits in various supermarkets in the development zone are abundant, but business hours have been shortened as required. Mr. Wang, who lives in the Mingri Xingcheng community, has been working in the front line of anti-epidemic. Many nearby supermarkets have been closed when he comes back. Fortunately, there is a 24-hour convenient service station, where he can buy fruits, vegetables, snacks, drinks, etc., and the purchase process is fully automated without contact with people, which reduced the risk of infection.
A man is buying vegetables at the convenient service station of “Happy Qinhuangdao”.
“Download the ‘Happy Qinhuangdao’ mobile APP, and you can preview the types, stocks and prices of the products in the service station in advance. Recently, I buy food this way every day, and it is safe and convenient.” said Mr. Wang.
The Convenient Service Station is one of the offline service platforms of the “Happy Qinhuangdao” project. Each convenient service station adopts self-service operation mode, with functions such as self-service purchase, borrowing and recharging. Residents can buy affordable and safe living materials in the station by scanning the QR code with their mobile phones and following the tips. There are also services such as books borrowing, and paying water and gas fees.
Since the outbreak of the epidemic, all 9 convenient service stations in the development zone have been operating normally. Three more were added on February 8. Now there are 12 convenient service stations to provide the people with constant material supplies and convenience services day and night.
Staff members are disinfecting the convenient service station.
“After the outbreak of the epidemic, our company adjusted the sales price of vegetables and fruits to cost prices and did not make any profit. In this special period, enterprises must also assume social responsibility. The price cannot be increased, and the work must be done better than usual. At 2:00 am every day, our staff rush to Haiyang Wholesale Market to purchase fruits and vegetables, then to classify, disinfect, pack and disinfect again. The vending machines are also disinfected to ensure adequate supply and food safety. At present, convenient service stations have sold well, and more than 800 fresh fruits and vegetables have been sold in the past 10 days.” said Zhang Yangyi, general manager of Hebei Xianlv Trading Company, a convenient service station operating company.
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