Source: Qinhuangdao Daily
On February 27, Zhu Zhengxue, Secretary of the Municipal Party Committee, inspected the Municipal Public Complaints and Proposals Administration. He emphasized that the public complaints and proposals is an important part of the party’s mass work, and it is necessary to conscientiously study and implement General Secretary Xi Jinping’s important thought on strengthening and improving the work of public complaints and proposals, improve political standing, promote work style, perfect mechanism, build a strong team, spare no efforts to do a good job in the public complaints and proposals, and comprehensively improve the ability and level of the public complaints and proposals in the new era.
Zhu Zhengxue inspected the reception hall of the Municipal Center for Public Complaints and Proposals, and learned about the cases handling in the window units such as the Municipal Resource Planning Bureau, the Urban Management and Law Enforcement Bureau, and the Housing and Construction Bureau. Then Zhu Zhengxue presided over a symposium to listen to the report on the public complaints and proposals, and study the cases of contacted public complaints and proposals.
Zhu Zhengxue fully affirmed the work of the public complaints and proposals system in solving the striking issues, effectively resolving the accumulated cases, and exploring to establish a scientific and perfect public complaints and proposals system that is in line with the reality of our city. He said that General Secretary Xi Jinping attaches great importance to the work of the public complaints and proposals, and regards it as a “mirror” to understand the expectations of the people and summarize them as political gains and losses. Leading cadres at all levels must conscientiously study and actively implement the important directive spirit of General Secretary Xi Jinping, further improve political standing, firmly establish the people-centered development ideology, and truly treat public complaints and proposals as a work to understand the people’s conditions, centralize their wisdom, safeguard their interests, and unite their hearts. We must carefully analyze and study the demands of the petitioners, be good at discovering the deep-seated causes of the problems, and take the maximum solution to the concerns and problems of the masses as the starting point and end point of the work, and truly implement the work of public complaints and proposals to the people’s satisfaction.
Zhu Zhengxue emphasized that doing a good job in public complaints and proposals is a basic skill and a compulsory course for leading cadres. It is a test of our ability of management, and also a test of our conception toward the masses and the construction of the work style. The public complaints and proposals is a work of the masses delivered to the door. Leading cadres at all levels must continuously improve their style of work, take the solution of the people’s reasonable demands as the first fundamental principle to do a good job in public complaints and proposals, take the initiative and be responsible, put an end to prevarication, and strive to settle the cases. We must attach great importance to solving the problem of initial public complaints and proposals, improving the level of governance capabilities at the source, eliminating the hidden dangers of the contradiction at the beginning, and resolving them at the grassroots level, and strive to have it done in one stop. It is necessary to take the establishment of unqualified towns and villages as the starting point, improve the diversified conflict resolution system, comprehensively use multiple methods to further improve the quality and efficiency of grass-roots public complaints and proposals work, and effectively solve the problems reported by the masses. .
Zhu Zhengxue emphasized that it is necessary to improve the working mechanism, learn from the good experience and practices in other places on the basis of adhering to the existing mechanism, further improve the effective link between the public complaints and proposals, strengthen the mechanisms such as first receive and first settlement, host feedback, cadres contract, assessment notification, and inspection and supervision, to form a multiple linkage and efficient operation of the public complaints and proposals system. It is necessary to improve the social stability risk assessment mechanism, strengthen information communication, consultation and judgment, pay attention to comprehensive policy implementation, and be good at using various methods such as law, policy, economy, administration, education, mediation, and persuasion to guide the people to express their demands in a reasonable, legal, and objective way, to ensure a harmonious and stable society.
Zhu Zhengxue emphasized that it is necessary to build a cadre team of public complaints and proposals, so that every cadre can become a master of mass work. They should be good at learning, diligent in thinking, constantly improve their own policy level and professional capabilities, and strengthen their ability to do well in the mass work. We must firmly establish the awareness of serving the people, strictly observe the discipline of the masses, spare no effort to dedicate, treat the demands of the masses properly, take matters involving the interests of the masses as major and important tasks, and do our best to bring the warmth of the party and the government to the masses during the work of public complaints and proposals. It is necessary to optimize the team structure, select comrades who are young and strong, have a strong sense of responsibility, and are willing to do mass work to the team of public complaints and proposals, and make plan to dispatch outstanding young cadres to join the work of public complaints and proposals.
At last Zhu Zhengxue emphasized that it is necessary to resolutely implement the unified deployment of the Central Party Committee and the Provincial Party Committee, deal with the cases of public complaints and proposals related to the epidemic prevention and control in a timely manner while taking targeted measures to prevent and control the epidemic, respond to the masses quickly and properly, and handle the social concerns in a timely manner, to ensure both the epidemic prevention and control and the work of public complaints and proposals are carried out in an orderly, powerful and effective way.
Yan Wuyi, member of the Standing Committee of the Municipal Party Committee and Secretary of the Politics and Law Committee, participated in the inspection.
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