Source: Beidaihe New District
To guarantee the 4th Tourism Development Conference and improve the service level of volunteers at the conference, the volunteer mobilization meeting was held in Beidaihe New District on July 9.
Zhao Shiguo, an expert with more than 30 years of experience in the tourism industry who has served as a leader in Beidaihe New District, and a first-level investigator of the Municipal SASAC, was invited to train the volunteers.
More than 200 volunteers from various departments and enterprises in Beidaihe New District attended the meeting.
It is pointed out in the meeting that a successful tourism development conference is the common goal of all departments in the district. We should take it seriously, make plans and know the overall arrangement of the conference and the basic situation of the district, so that volunteers will become the most beautiful landscape in this conference.
We should focus on the overall situation, abide by organizational discipline, ensure excellent service, strengthen safety awareness, work hard together, and show the charm of the district to guests from all walks of life with their dedication and spirit.
Volunteers should realize the significance of the mission, and try their best to serve the distinguished guests with the brightest smile, the best service and the fullest enthusiasm, and ensure the success of the Fourth Qinhuangdao Tourism Industry Development Conference.
Zhao Shiguo introduced the achievements in creating the cruise destination in Beidaihe New District, taking examples of Aranya Golden Coast Resort Community, Arcadia Beach Resort Hotel, and Fisher Island Ocean Hot Spring, to explain the origin of cruise, the targeting customer groups, and how to improve volunteer services with the “golden key” service standards, and improve tourism in off-season with various activities.
Volunteers have had a deep understanding of the tourism development of Beidaihe New District, and they will take training on etiquette, reception skills, medical knowledge and first aid skills, to know what and how to do during the conference and offer best services.
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